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PRIVACY POLICY

Last updated 2018-05-25


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our company, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at privacy@vawaa.com or mailing us at: 1668 Langport Drive, Sunnyvale, CA 94087, United States.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - HEROKU

Our website is hosted on Heroku Inc. They provide us with the resources to store data and display our products.

Your data is stored through Heroku’s data storage, databases and the VAWAA application. They store your data on a secure server.

Payment:

If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is never stored on our servers.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

We use cookies and other technologies to ensure everyone who uses VAWAA has the best possible experience. Cookies also help us keep your account safe.

By continuing to use our services, you are agreeing to the use of cookies and similar technologies for the purposes we have described.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 9 - NOTICE TO THOSE WHO ARE PROTECTED BY EU GENERAL DATA PROTECTION REGULATION

Although VAWAA will grant the following rights to any customers, users, and visitors regardless of nationality, this section is specifically to establish compliance with the European Union General Data Protection Regulation (GDPR).

How we use your data

Data you provide to us directly

We collect and store this data when you provide it to us directly via forms, email, or other forms of communication.

Data automatically collected when you use our service

We may also receive information about you from other sources, such as publicly available information, and link or combine that with information we collect about you.

Third-Party Providers

Categories of services used to process data include:

Analytics

VAWAA partners with third-parties to help us monitor and analyze website traffic and can be used to keep track of User behavior, helping us to improve the services and experience of using them.

Performance and Logging

VAWAA partners with third-parties that assist us in monitoring the stability of the website and applications and resolving issues or errors with the service.

Marketing

VAWAA partners with third-parties to manage receipt of consent to send marketing emails and sending those same emails.

Payment Processing

VAWAA partners with third-parties who will process payments on behalf of the customer. VAWAA never sees, and thus cannot store your credit card information.

Your right to delete data

You may delete your account by emailing us at privacy@vawaa.com. This will delete or obfuscate all personal data with the exception of email correspondence. Note that the process to delete all data associated with your account will take up to thirty (30) days, with log files retained for up to eighteen (18) months.

Your right to adjust notification settings

By clicking an unsubscribe link in any email, you will be removed from all non-transactional communication effective immediately.

Your right to correct information

You may correct, amend, or update your personal information by emailing us at privacy@vawaa.com.

Your right to portability

You can access any information that you have shared with us by emailing us at privacy@vawaa.com.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at privacy@vawaa.com or by mail at:

VAWAA Re: Privacy Compliance Officer
1668 Langport Drive, Sunnyvale, CA 94087, United States


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